Refund policy

We offer a 14-day return policy. You have 14 days from the date your order is fulfilled to request a return.

To be eligible for a return, your item must be unused, in its original condition, with all tags attached, and returned in its original packaging whenever possible.

To start a return, please visit our Returns Center, enter your order number and email address, and submit your return request.

Please note that all returns must be approved before being sent back. Returns sent without prior approval will not be accepted.

If your return is approved, we'll email you detailed return instructions, including shipping information if applicable.

Return Shipping

For approved returns, a flat $10 return shipping fee will be deducted from your refund.

If your item arrives damaged, defective, or you receive the wrong item, we'll provide a prepaid return label at no cost to you.

Final Sale Items

The following items are Final Sale and are not eligible for return or exchange unless they arrive damaged, defective, or you receive the wrong item:

• Personalized embroidery items
• Gift cards
• Any items marked as Final Sale

Damages & Issues

Please inspect your order upon arrival. If your item is damaged, defective, or you receive the wrong item, please contact us within 7 days of receiving your order at support@bagelbegood.com with your order number and photos of the issue.

We'll review your claim and, if confirmed, provide a free return label or another appropriate resolution, such as a replacement or refund.

Refunds

Once we receive and inspect your return, we'll notify you by email of the outcome.

If your return is approved, your refund will be issued to your original payment method, less the applicable $10 return shipping fee. Please allow 5–7 business days for your refund to be processed. Depending on your bank or credit card provider, it may take additional time for the funds to appear in your account.